Refund & Cancellation Policy

• Email hello@pmresume.online within 7 days of your purchase, from the email address you used for your report.
• Include your payment ID (it's in your Razorpay or Google Play receipt) if you have it. It helps us find your payment faster, but it isn't required.
• You don't need to give a reason.

• Paid on the website (Razorpay): we start the refund within 2 business days of your email. It goes back to the card, UPI account or bank account you paid with. Banks usually take 5–7 business days to show it.
• Paid in the Android app (Google Play): we refund through Google Play to your Google Play payment method. Google Play also has its own refund options; see Google Play's refund help.
• We refund the full amount you paid. We don't charge any fees for refunds.

If you were charged but didn't get your report, don't pay again. If the page shows Retry Analysis, use it: it reuses the payment you already made. Otherwise email us and we'll either deliver your report or refund you. This applies even after 7 days.

If you were charged twice for the same report, we refund the extra payment.

A PMResume report is a one-time purchase, not a subscription, so there's nothing to cancel and you won't be charged again. Because the report is delivered straight after payment, an order can't be cancelled once paid, but the 7-day money-back guarantee above still applies.

Reports you got for free with a promo code had no payment, so there is nothing to refund.

Refund questions go to hello@pmresume.online. We reply within 2 business days. See also our Terms and Contact page.